FAQ Page

What Shipping Methods Are Available?

Our items are shipped using the standard postal service. However, courier shipping such as Fedex and UPS is available on some of our items but the shipping cost will be substantially higher. Please contact us at info@jahara.ca for courier shipping costs before your purchase any item.

How Long Will it Take To Get My Package?

Estimated delivery time varies depending on the item purchased. However, most items are delivered between 16 and 30 days.

Delivery delays can occasionally occur due to holidays, bad weather, etc.

How Do I Track My Order?

Because we use the standard postal service, tracking information is not available. However, if you do not receive your order within 30 days, please send us an email.

How Do I Place an Order?

Placing an order with us is very easy. Simply add the items to your cart and then checkout. You will receive a confirmation email of your purchase.

Are you a drop shipping website?

Yes! We are a drop shipping website.

How Should I to Contact if I Have Any Queries?

Any queries can be sent to customer@jahara.ca or by calling 1-905-817-0247.

Do I Need an Account to Place an Order?

Yes! An account is needed for your order. This also allows you to login and check items previously purchased etc.

Hmm yeah... I still have a question. What can I do?

Any additional questions can be sent to customer@jahara.ca or by calling 1-905-817-0247.